Freaks on Broadway

The people are very polite. The inside is calming. I got Cara. She did my septum piercing. She was so kind and told me exactly when she was going in.

I went for my first piercing today, outside of my ears. My piercer, forgive if I spell wrong, was Ronnie, and they were so amazing. Me and my partner had two different piercing needs and they were incredibly knowledgeable and personable. Absolutely amazing experience. They immediately recognized that I swell a significant amount, and had the wherewithal to mention that I would need to come in again for a bigger bar

Called to ask about a walk in and i expressed im a single mom trying to get my sons name and there stepdad whose on active duty done as a surprise. This was spontaneous and i had my kids since im all they have as a gardian,they are always w me. I even said its fine if i couldnt come but i was told to come in! & they had time and could help me get 2 small names. I got to the shop to a sign out front advising to be patient as a walkin(basically stating theyre not rushing to be on your time as they could be working with others)-understandable and i was willing to wait as i understood i was a walkin but also i called to make sure i wasnt going to be long and and to confirm the availability as it was last minute w kids!! I was ready or willing to be out of the shop by 930/945 since i arrived at 8 that should've been ample amount of time for two small names... A piercer came from back after being in front for maybe 5mins she greeted me and shows the waiver and aays she was going to let the piercer know i was here and ready cause he was outside smoking. Again i was patient and said thats fine no problem i get it ppl need breaks but i did have kids w me so i thought theyd keep that in consideration.... I arrived at 8:04pm and waited till 8:36 in the lobby. As the dude stood outside clearly watching us in the lobby , taking his time outside with two other friends , smoking, chillin, till i decided 32 mins was long enough and i could've at least been acknowledged by this time, the guy said nothing to us . even when we walked out . As i got in my car , he proceeded to walk in the business.. i guess he was finally done or wasn't trying to make money. 😒 What kinda service was this? I would've rather and appreciated them tell me on the phone, before I came in that they would prefer appointments so i'm not in a rush or waiting for thirty minutes in the night before closing. Like why even have accepted my business if the artist doesnt care about the customers. Its fine ill make an appointment at a place that values customer service and doesnt discriminate or inconvenience mothers on purpose. Don't accept business you don't want terds!