Lovisa

The employees are incredibly rude, and the customer service is terrible. Quit if you hate your job. They also only accept cash with “exact change,” and then charge a fee to your card if you dont use cash. Honestly dont even bother.

I won’t shop from this brand ever. Bought a couple of things earlier and I wanted to return one item. The attendant Elizabeth was rude and did not accept return because the necklace was tangled. Like seriously? It’s a jwellery store, chains can get tangled. Anyways, untangled the necklace and she still didn’t process the return because apparently I objected to the untangled necklace requirement. Do your job what you’re paid for.

Pathetic pathetic pathetic , disgusting service. Please! PLEASE DO NOT WASTE TIME AT THIS STORE. I bought 5 things for $12 and they gave me everything in a small bag. I loved that, but when I went for the second time, I decided to buy 5 things again for $12 but then they asked $1 extra for the bag as NOW , somehow, they thought it’s unfair for other customers if I can have another bag. I tried to explain that it is another order and I’m paying full and it is an another order, but those rude people were not understanding the basic thing. They let me put my stuff in the store and made me leave the store as giving me stuff in a bag is now hurting them. If it was a policy to charge for the bag, I would have no issues, but they brought up this policy only with my another purchase. Bottom line is that, if you are buying more things and becoming a regular customer, you will be charged more.