Rowan Downtown Naperville

This little shop is very cute and the atmosphere is amazingly welcoming. A special thanks to all the licensed nurses who took part in my piercing process, especially Maggie! Maggie made this experience positive and less nerve-wracking. The last time I had a piercing was when I was a baby and I'd be lying if I said I wasn't a little nervous. Maggie was so easy to talk to and talked me through the process in such a calming way 😊 If you end up getting your piercing here, you're in good hands 🙌🏻

Recently got my helix pierced here. The nurse was so nice and patient with me. The whole shop is very welcoming and the staff are super helpful too. They were all very attentive and made sure I had all the information I needed to make a decision about my piercing. I've gotten other piercings before at other places, and I've used their aftercare, but I really liked that this place had their own. Since I've gotten pierced I haven't had any issues at all, which is sometimes a rarity. Really happy with the overall experience :)

Now it’s Monday 7:18pm. They closed door and very rudely rejected any customers. My wife wanted to check her earlobe infection and they just pushed us out. They didn’t even bother to look her earlobe. One of the lady is very rube, kept saying:”sir, we are closed” in fact, they should be closed Monday 8pm.