European Wax Center

I been a customer for many years and never experienced what I did today. First the front desk lady calls me 5 min before my appointment asking was I coming strange as normally they call after you are late but no problem told her I was parking. Came in to be told well I hope you are not in a rush because my person was running behind. Again understand it happens but I told her she should have asked me that vs confirming an appointment she knew was behind 5 min before. I go to the bathroom as she was figuring out if I could see someone else and I come back and she is not attentive because she was on her phone so I ask, so what’s can I see someone else and she honestly could care less and said she’s with a customer. No sorry, let me see what I can do. I guess customer service is not too priority. When I say I will never come back!!

Absolutely loved my service! Sabrina has a very welcoming and inviting energy to her, she is very quick and efficient with the waxing service. Sabrina was also hygienic at all times, nothing was used more than once and her station was exceptionally clean. 5 star service and 5 start service provider.

Diana did such a great job with my armpit and leg waxing! She was super friendly and made me feel comfortable the whole time. The process was quick, not as painful as I expected, and she was really thorough. I left feeling so smooth and happy with the results. Definitely coming back to her again!💕