White Cactus Salon

Hair burned/severely damaged and scalp blistered I went to get a balayage with Maddie. After applying the first product and putting aluminum foil on my hair, she put me under one of those machines that produce heat. She said I would be there for about 20 minutes. The heat on my head was doable for about 12 minutes. After that, it started to get insanely hot. I felt like my scalp was burning. I looked around to tell her, but she wasn't there. I looked at the hairstylist on my side, and she said: " Is it too hot? It gets very hot sometimes.” So she removed it. My hairstylist came later, washed my hair, and said she had damaged a part of it and would need to cut that part. I think she should've come back to check on me earlier. Also, the other hairstylist said it gets too hot sometimes. If the machine doesn't work well, why do they use it on people's heads? I lost part of my hair, got a blister on my scalp, and the color is also bad. Some parts of my hair are almost white. I can't even dye my hair to correct the color because it is already significantly damaged. I have curly hair, so I'm switching between curly and straight to see the best way to blend the damage. Honestly, it is hard both ways. I'm so devastated that my hair has been destroyed by complacency! This is something that only a long period of time can fix. My confidence has been damaged. That was the worst experience I've ever had in a hair salon in my entire life!

Love the ladies at White Cactus! I’ve been coming here for years, and always love the atmosphere. Everyone is always smiling, and I leave with my hair feeling fresh every time! 10/10 recommend

I have loved going here! Everyone is so kind and I love working with Kathleen! I’ve worked with her for 4 years and she never disappoints. I’ve gotten color, tint, cuts, and everything has not only looked good, it makes me feel good. So suggest working with Kathleen to style your hair!