Uni K Wax Studio | Flatiron

This review is only for the management team. NOT the waxers. I’ve been waxing here for over a year and Laura is phenomenal. But the management team will try to rip you off and make up prices to have you pay and add on other services you don’t do. I have recipes of different prices of the same service I’ve been doing for 4 months now. DO NOT get the membership, they are ill informed and unprofessional. They also will not fix the glass door that’s been broken for months now.

Firstly, the front door was cracked, looking like either the door had been punched or shot at. Second, there was a giant cockroach in the waiting area. When the staff was alerted, they just shrugged. Before my service, I asked to use the bathroom. There was no door handle, so was told not to close the door fully and someone would stand outside. During my service, the ceiling panels were stained and there was hair and wax on the wall by my head. They burned my skin by repeatedly waxing the same area. When I tried to complain via the bot, I was told to call the dedicated number, which was a fake number.

It was my first time doing the Bikini wax and Laura was amazing. She explained everything before starting the procedure and was very gentle. The place is clean and staff are nice and professional. Highly recommend the place.