Luxe Hair Lounge & Day Spa

I had such a great experience with Abigail. She really understands thick, textured hair. She gave me amazing tips on how to keep it healthy, especially since I’m very minimalistic with my hair routine while she was cutting my hair. I appreciated how knowledgeable she was and how she explained everything in a way that made sense for my lifestyle. I left feeling confident, cared for and loving my hair! Highly recommend Abigail!

This was one of the most humiliating and disrespectful experiences I have ever had in a salon. I had a confirmed 3:30 PM appointment, waited over 25 minutes, was seated, discussed the haircut I wanted, and my hair was already being washed. In the middle of the service, the owner abruptly stopped the stylist and sent her to take another client, leaving me sitting with wet hair. I was then publicly confronted and lectured in front of other customers about past missed appointments — something that should have been addressed privately and before my service started.rather then being sorry that her staff mistake she confronted me. I was told I could not receive a blow-dry and was essentially pushed to leave with wet hair. Being told I “would not be charged for shampoo” felt insulting rather than helpful. I was made to feel small, embarrassed, and unwelcome. The way I was singled out made me feel targeted, and I couldn’t help but question whether bias played a role in how I was treated compared to other customers. This was unprofessional, degrading, and emotionally distressing. I will never return and strongly warn others to think twice before booking here.

IF YOU HAVE CURLY HAIR: Ask for Abigail. Had my first appointment in this Salon with Abigail. I got my first ever dry cut. I have dense, fine, and curly hair. I told her my concerns and what I've liked about my hair in the past. I really appreciated her advice and understanding of how curls interact with each other. My prior stylist typically had me leave with wet or straightened hair. Abigail had me leave with dry diffused curls. I'm very excited to have found a stylist comfortable with curly hair. I will be coming back!