Designed Images Hair Salon

Ooh la la…blonde me up! I wanted my blonde brighter and refreshed and that is exactly what Katie did! Katie is friendly and upbeat. She is a perfectionist and truly listens.Plus, her price is very reasonable given her skill and the great effort she puts into making clients happy.Go see her, you’ll be you did! 💇🏼‍♀️✨🙌

I normally prefer to support local businesses and rarely write negative reviews, but my experience at Designed Images Hair Salon in St. Louis was so poor that I feel obligated to share it as a caution to others. What should have been a simple salon visit turned into one of the most unprofessional and uncomfortable service experiences I have ever had. From the moment I entered, the atmosphere felt unwelcoming. The stylist who worked on my hair made little effort to listen to my requests or understand what I wanted. Instead of creating a collaborative and professional environment, she dismissed my input, rushed through the process, and behaved as though providing service to me was a burden. This lack of courtesy set the tone for the entire appointment. What made matters worse was the sense of bias and discriminatory undertones in the way I was treated. While I cannot assume intent, the stylist’s tone, body language, and dismissive responses made me feel singled out in a way that no paying customer should experience. A salon should be a place where every client feels valued, comfortable, and respected — unfortunately, that was not the case here. The actual results of the service were equally unacceptable. The cut and style I received were uneven, sloppy, and bore little resemblance to what I had asked for. It was clear that either the training, the skill level, or the attention to detail was simply not there. After leaving the salon, I immediately had to spend additional time and money elsewhere to have my hair corrected. Equally concerning was the lack of accountability. There was no attempt made to ensure customer satisfaction, no follow-up, and no sense of responsibility for the poor quality of work. Instead, I was left with the impression that client care and professional standards are not a priority at this establishment. In a city as large and diverse as St. Louis, there are countless salons where professionalism, courtesy, and skill are the foundation of their business. Based on my experience, Designed Images Hair Salon falls far short of that standard. I strongly urge others to consider alternative salons that value both their craft and their customers. To anyone considering this salon: proceed with caution. My experience was unprofessional, uncomfortable, and deeply disappointing.

I recently had the pleasure of visiting Katie for a haircut and highlights, and I could not be happier with the experience. She has the ability to listen to her clients needs while also offering expert suggestions tailored to their hair type/needs. Her attention to detail was amazing as it’s clear she takes pride in her work. On top of her talent to do hair, Katie has an awesome personality. Whether you know her or not already; she makes you feel welcomed with her warm and friendly personality. If you are searching for a stylist who genuinely cares about their clients, and delivers stunning results, Katie is the one to see! 💇🏼‍♀️🎀💈