Jiva Med Spa Columbus

I’ve been seeing Erin for laser hair removal Brazilian and underarms for over a year now, & she is truly amazing. She’s incredibly personable, knowledgeable, and caring. She even gives me helpful recommendations to keep my bikini line looking flawless. Erin always has such a positive attitude, & you can tell she genuinely loves what she does. She’s quick, efficient, & makes every appointment as comfortable as possible. I especially appreciate how she talks you through the process to help distract you from the pain…it really works! Great job, Erin. You’re awesome!

I have not been to the spa to receive services (I am sure they are great), but I met a rep from Jiva at an event and was very disappointed with the experience. The rep said they were selling mystery bags for $20. She hyped them up saying they were worth way more than $20 and that it contained skincare. After I purchased one and went home, I opened the bag to find the only skincare inside was a sample size (which is free!!!!). I added a picture of the items inside the bag (headband, guasha, mirror, ring light, and sample size skin care). I’m pretty sure these are mostly free items the medspa gets from vendors. Overall, I felt like an idiot for falling for this scam and losing my money. It me with a bad taste for how they handle customer satisfaction, so I will not be going to Jiva for services.

Michael was absolutely amazing. She made me feel so comfortable for my first micro-needling procedure, I was very nervous, but she explained and talked me through the entire thing! Highly suggest going there for any med spa wants or needs. I am so excited and can’t wait to continue with my next two micro needling treatments!