Salon Lofts

I booked an appointment with Heather Moodi, who is listed on Salon Lofts' website as a master stylist and colorist, expecting a high level of expertise, skill, and experience. During the appointment, there appeared to be significant uncertainty about the specific layering technique I requested (layers starting at the cheekbone, and short layers for increased volume at the crown), as well as limited familiarity with working with natural red hair. Because I did not feel confident proceeding with color services after the initial consultation during the appointment, I chose to proceed only with the haircut. Unfortunately, the final cut did not include the requested layers and differed significantly from the reference and description I provided. Given the advertised master-level designation, I expected greater technical confidence and clarity. I left feeling very disappointed with the outcome.

am pretty disappointed and won’t be going here again. Went in for a full highlight and cut yesterday. My roots were left very yellow and I was told just to use some purple shampoo at home. I am tired of stylists saying to use purple to fix what they didn’t do correctly in the first place. Purple should be to maintain color not fix an initial bad job. Also this was done yesterday and she still left a huge root line? It does not look like I got my hair “professionally” done a day ago. So disappointed to spend this money and be left with a very sub par job.

Just a heads up, they are unable to do "textured hair" and per Heather M., unsure what natural 4c hair is. Wouldn't know how to even shampoo or what to use to blow dry that type of hair. Wasn't trained on that. Don't get me wrong, she was friendly and tried to find someone who would be able to wash and blow dry my 9 year old daughter's hair. I just wanted to make sure that anyone else with naturally tightly coiled hair does not waste time trying to schedule at this location, at least without calling to find out if they are acquainted with your type of hair. This is the location in the complex with Buffalo Wild Wings, though I was told the Salon Lofts across the street didn't have anyone who could do "textured hair" as well.